Core Class Terms and Conditions

Wanaka Core Class Terms and Conditions

The Physio Room offers core classes in Wanaka, for casual memberships, blocks of core classes, or memberships of 6 months or 12 months at a discounted rate. The following Terms and Conditions apply:

Must pay in advance to secure your booking.
We hold the right to cancel a block of classes (eg if less than 4 people are signed up). In these circumstances we will do our best to reschedule the class, otherwise a credit note or a refund will be issued for that block of classes. Any class changes will be communicated with you directly.
Due to unforeseen circumstances (eg staff sickness) a class may need to be cancelled, you will be given the opportunity to participate in an alternative class or if this is not possible a credit note or refund of $20 will be issued.
Classes do not run on public holidays or during the 2 week Christmas period.

6 month: following consecutive 4 blocks of classes from date of membership, (eg 2nd February – 3rd August, $504), the price is variable depending on the length of blocks of classes.
12 month: a full year, $968
Both memberships are for one specific class per week AND you can attend one other class per week as a casual. You can only book 24 hours before the class (for Monday class please book Friday) via email & it is subject to availability.
The membership is non-refundable unless you have a medical certificate & this will be pro-rata for the remainder of the membership from the next block start date (ie no refunds on incomplete blocks).
Sign up to one class time for the duration of the membership.
You can change for a block of classes. One change is free, thereafter $15 admin fee for each block of classes changed, dependant on availability.
It is possible to transfer your membership to another person at the start of a new block of classes, this will incur a $25 admin fee.
If you are unable to attend a class & advise us 4 hours before the start of the class you are entitled to a ‘catch up’ class. This is provided there is a space in another class & must be carried out with in the current block of classes. The Physio Room is not obliged to fit you in for a catch up class but will do so wherever possible.

The block is non-refundable once the block of classes has started, before the start of the block if you have a medical certificate a credit note or refund will be issued.
If you are unable to attend a class & advise us 4 hours before the start of the class you are entitled to a ‘catch up’ class. This is provided there is a space in another class & must be carried out with in the current block of classes. The Physio Room is not obliged to fit you in for a catch up class but will do so wherever possible.

Can only attend a class as a casual if you have attended a full block of classes with in the last 6 months
These cannot be booked more than 1 week in advance (via email)
Cost $20.50 per class
A casual Class is Non-refundable, but transferable to a different date if more than 24 hours notice is given

Please feel free to contact our team with any questions in this regard.