Visit our Clinic
Brownston House, 21 Brownston Street
Give us a Call
03 443 4949
Email
info@physioroom.co.nz
Opening Hours
Mon - Friday 7am - 7pm

Wanaka Core Class Terms and Conditions

The Physio Room offers core classes in Wanaka, for casual memberships, blocks of core classes, or memberships of 6 months or 12 months at a discounted rate. The following Terms and Conditions apply:

All Core Class Blocks

  • Must pay in advance to secure your booking.
  • We hold the right to cancel a block of classes (eg if less than 4 people are signed up). In these circumstances we will do our best to reschedule the class, otherwise a credit note or a refund will be issued for that block of classes. Any class changes will be communicated with you directly.
  • Due to unforeseen circumstances (eg staff sickness) a class may need to be cancelled, you will be given the opportunity to participate in an alternative class or if this is not possible a credit note or refund of $20 will be issued.
  • Classes do not run on public holidays or during the 2 week Christmas period.

Memberships

  • 6 month: following consecutive 4 blocks of classes from date of membership, (eg 2nd February – 3rd August, $504), the price is variable depending on the length of blocks of classes.
  • 12 month: a full year, $968
  • Both memberships are for one specific class per week AND you can attend one other class per week as a casual. You can only book 24 hours before the class (for Monday class please book Friday) via email & it is subject to availability.
  • The membership is non-refundable unless you have a medical certificate & this will be pro-rata for the remainder of the membership from the next block start date (ie no refunds on incomplete blocks).
  • Sign up to one class time for the duration of the membership.
  • You can change for a block of classes. One change is free, thereafter $15 admin fee for each block of classes changed, dependant on availability.
  • It is possible to transfer your membership to another person at the start of a new block of classes, this will incur a $25 admin fee.
  • If you are unable to attend a class & advise us 4 hours before the start of the class you are entitled to a ‘catch up’ class. This is provided there is a space in another class & must be carried out with in the current block of classes. The Physio Room is not obliged to fit you in for a catch up class but will do so wherever possible.

Blocks of Classes (4 – 7 weeks)

  • The block is non-refundable once the block of classes has started, before the start of the block if you have a medical certificate a credit note or refund will be issued.
  • If you are unable to attend a class & advise us 4 hours before the start of the class you are entitled to a ‘catch up’ class. This is provided there is a space in another class & must be carried out with in the current block of classes. The Physio Room is not obliged to fit you in for a catch up class but will do so wherever possible.

Casual Classes

  • Can only attend a class as a casual if you have attended a full block of classes with in the last 6 months
  • These cannot be booked more than 1 week in advance (via email)
  • Cost $20.50 per class
  • A casual Class is Non-refundable, but transferable to a different date if more than 24 hours notice is given

Please feel free to contact our team with any questions in this regard.